Privacy Policy

Ignoring the points in this policy means giving up control over what Fortuna casino learns about you and how it is used, so reading it before you rely on the website is the practical first step. This policy applies to anyone who visits the Fortuna casino website, whether you browse without logging in, use the contact forms, or engage with any of the interactive features. It sets out the categories of information that may be collected, the reasons behind that collection, the circumstances in which details might be passed to other parties, and the choices you retain throughout.

Scope of This Policy

This document governs the Fortuna casino website only. It does not cover external services that you reach through links placed on the site, because those operators run their own privacy arrangements. The policy applies to all visitors regardless of how they arrive at the site, and it remains in force for as long as you continue to use the website or until a revised version replaces it.

Certain parts of the site may carry their own specific notices about particular features or promotions. Where such a notice exists, it supplements this policy rather than replacing it. If a conflict arises between the two, the more specific notice takes priority for that particular feature.

Information We May Collect

Fortuna casino gathers two broad types of information. The first is personal data that you actively supply. This happens when you fill in a form, send a support request, or communicate directly with the team. The exact fields vary depending on the purpose of the contact, but they generally include whatever details you choose to provide, such as your name, contact method, or the content of your message.

The second type is technical information collected automatically during normal use of the website. This includes device characteristics, browser type and version, IP address, cookie identifiers, and records of your navigation within the site. None of this is typed in by you; it is gathered in the background as the pages load.

Some of this technical data may identify a specific device or connection, which means it is treated as personal information under this policy. The same protections apply to it as to anything you submit voluntarily.

Purposes of Collection

Each category of information serves a defined purpose, and Fortuna casino does not use data for reasons that fall outside those listed here. Personal details supplied through forms or direct communication are used to respond to your inquiries, address the issue you raised, and provide the assistance you requested. This is the core reason for collecting that data, and it is not used for unrelated marketing without your consent.

Technical information supports the maintenance and operation of the website. This includes keeping the site functional, diagnosing faults, and ensuring that pages load correctly across different devices and browsers. The same data feeds analysis of visitor patterns, which helps the editorial team understand which content is useful and which sections need improvement.

Security management is another purpose behind the collection of technical data. Monitoring navigation and device characteristics helps detect suspicious activity, prevent misuse of the site, and protect both the website and its visitors from harmful behaviour. Finally, aggregated usage statistics support the planning of future content, so editorial decisions are based on actual visitor behaviour rather than guesswork.

Use of Cookies

Cookies are small files stored on your device that allow the website to remember information between visits. Fortuna casino uses them for several distinct jobs. They store your preferences so that choices you make, such as display settings, are retained the next time you return. They also support functional features that require the site to remember your state during a single session.

Aggregate analytics cookies gather information about how visitors move through the site, which pages are popular, and where users tend to stop. This data is combined across many visitors and used to improve the overall experience. Cookies may also be used to tailor the presentation of content across different pages so that the site feels consistent rather than fragmented.

You retain control over cookies through your browser settings. Most browsers allow you to review which cookies are stored, delete them individually or in bulk, and block new ones from being set. Instructions for these actions are usually found in the browser's help section or privacy settings. If you choose to disable cookies altogether, parts of the website may not function as intended, and some features may become unavailable or behave unexpectedly.

Sharing of Information

Fortuna casino does not sell personal information. Sharing occurs only in specific, limited circumstances. Contracted providers may receive data when they perform services on behalf of the website, including hosting, technical support, analytics, cybersecurity, communication tools, and legal compliance. These providers receive only the information necessary to carry out their assigned task, and they are expected to handle it under appropriate safeguards.

Disclosure may also take place where it is necessary to investigate abuse, enforce the site's rules, or respond to lawful requests. This covers situations where suspicious activity is detected, where a visitor appears to be breaching the terms of use, or where a legal authority makes a legitimate demand for information. In each case, the disclosure is limited to what the situation reasonably requires.

Security Measures

Protecting the information held by the website relies on a combination of technical and organisational controls. Access to personal data is restricted to those who need it for their role, and the number of people with such access is kept to a minimum. Secure systems are used to store and transmit data, with the aim of preventing unauthorised access or interception.

Monitoring procedures are in place to identify unusual activity that might indicate a security incident. Internal data handling standards set out how information should be processed, stored, and disposed of, so that every member of the team follows the same expectations. These measures are reviewed periodically to keep pace with emerging risks, although no system can guarantee absolute security.

Safety and Responsible Gaming

Information may be used to support user safety and responsible gaming communications. This means that, where appropriate, the website may send messages related to safer gambling practices or provide information about help services. The purpose is to support visitors in making informed decisions, not to encourage further play.

Abuse prevention is a related use of data. The website may review unusual behaviour or content interactions that suggest misuse, harm, or activity that does not comply with the site's rules. This could include patterns that indicate automated access, attempts to manipulate the site, or conduct that puts other visitors at risk. Such reviews are carried out to protect the integrity of the website and the safety of its users.

Your Rights and Control

You have the right to ask Fortuna casino what personal information it holds about you. A request of this kind will be answered with a description of the data held, the purposes for which it is used, and the categories of recipients with whom it has been shared. You may also request that incorrect information be corrected so that the records are accurate.

Where the legal basis for holding data no longer applies, you may request removal. This is not an absolute right, because some data must be retained to meet legal or security obligations. You may also object to specific forms of data use, and such an objection will be considered in light of the stated purposes.

Before any request is completed, Fortuna casino may carry out additional identity checks. This is a protective measure to ensure that personal information is not disclosed to someone who has no right to receive it. The checks are proportionate to the sensitivity of the data involved.

Retention and Deletion

Personal data is not kept indefinitely. The retention period is determined by what the data is needed for, taking into account business requirements, legal obligations, security considerations, and record-keeping needs. Once the purpose has been served, the data is either deleted, anonymised, or archived under suitable controls.

Anonymisation means that the data is stripped of identifying details so that it can no longer be linked to a specific individual. This allows the website to retain useful statistical information without holding personal data. Archived data is stored separately and is subject to the same security measures as active data.

Treatment of Minors

The Fortuna casino website is intended for individuals of legal age. It does not deliberately collect personal information from minors, and any content or features are not designed to attract them. If it comes to light that information has been provided by someone below the legal age, that data will be removed as soon as reasonably possible.

Parents or guardians who believe that a minor has submitted personal information should raise the matter through the contact channels on the website. This allows the relevant data to be identified and addressed without undue delay.

External Links

The website may contain references or links to external services. These are provided for convenience or informational purposes, and they lead to destinations that operate independently of Fortuna casino. Once you leave the website, this policy no longer applies.

Fortuna casino does not control those external websites and accepts no responsibility for their privacy methods, content, or data handling practices. You are advised to review the privacy policy of any external site before providing it with personal information.

Changes to This Policy

This Privacy Policy may be updated as the website evolves, as new features are introduced, or as data handling practices are refined. When a change is made, the revised version is published on this page and becomes the controlling version from that point onward.

Visitors are informed of material changes through a notice placed on the website, so that you have the opportunity to review the updated terms before continuing to use the site. The current published version should always be treated as the controlling version, and you are encouraged to check this page periodically. Continued use of the website after a change takes effect indicates acceptance of the revised policy.

Contacting Fortuna Casino

Privacy inquiries can be sent through the contact information or support section available on the website. This is the appropriate channel for questions about this policy, requests to access or correct personal data, objections to data use, or any other privacy-related matter.

When contacting the team, it helps to describe the issue clearly and to provide any reference information that may be relevant. This allows the request to be directed to the right person and dealt with without undue delay.